Meet the Team

David Morgan

Managing Director

David is an experienced training professional primarily in the delivery of Government funded work based learning having spent 10 years working in the training delivery sector as a direct trainer, Personnel Manager and the Senior Manager for Wales and the Thames Valley. He has considerable experience of strategic development, project management, business development and quality assurance in work based learning.

An experienced and highly competent conference and seminar speaker on all issues relating to work-based learning, assessment and verification, basic skills, and social inclusion issues, David is responsible for development, dissemination and delivery of the strategy and objectives relating to marketing and communications.

David is recognised as the authoritative voice on assessment and verification and works closely with Awarding Bodies and QCA on such matters as well as commissioning new products and services to support the use of the standards in the workplace. 

David is Managing Director of ENTO Direct, one of the People Development UK Group of companies.

Michelle Taylor

Quality Manager

Michelle joined ENTO Direct after 9 years with a National Training Provider where she held the role of Quality Assurance and Staff Development Manager with over 1500 learners undertaking learning programmes.

Michelle is a competent and highly experienced Assessor and Internal Verifier and is responsible for the quality assurance systems within ENTO Direct, including the development and support of the Assessment and Verification Team as well as managing the relationship with our Awarding Bodies and maintaining our accreditation. Michelle is an excellent communicator, articulate with the ability to deliver in defined timescales and to a high quality.

Part of her role is to work with our internal team and external practitioners on the development of new and innovative learning programmes, developing materials and resources and quality assuring procedures and processes before delivery. Evaluation is an important aspect of our delivery process and Michelle takes responsibility for ensuring this is conducted, reviewed and evaluated, ensuring that any actions that fall out of this are addressed and implemented in a timely manner.

Michelle is a chartered member of the Chartered Institute of Personnel and Development (CIPD).

Kathy Hollingworth

Trainer/Assessor

Kathy comes from a military background having joined the Armed Forces at 21 and served over 8 years both in the UK and overseas. After leaving the Armed Forces Kathy made a career change selecting the field of learning and development, utilising all her training and experience from the services. Kathy went on to gain learning and development qualifications and subsequently worked and supported the Military in developing NVQ assessment and verification centres across all locations in a variety of roles, including developing training courses and materials, mapping exercises and other centre approval requirements.

Kathy is a skilled, experienced and highly competent trainer, Assessor and Internal Verifier, possessing excellent interpersonal skills, dedicated to developing and maintaining QCA requirements. Able to communicate and teach effectively at all levels, while exercising tact and diplomacy, Kathy is enthusiastic in her approach and willing to take on a challenge.

Richard Blower

Trainer/Assessor

Richard comes from a catering and hospitality background.   After gaining extensive knowledge and skills within this sector he naturally progressed into training and development enabling him to support others and enhance progression in their personal careers.  His previous role was delivering training to company employees and NVQ qualifications within the prison service nation wide.  He has worked in a variety of sectors and has a clear understanding of the importance of achieving customer’s expectations.

Richard is an experienced and skilled trainer, Assessor and Internal Verifier and has experience of managing an NVQ centre to QCA and Awarding Body standards.  Richard is an excellent communicator who believes in supporting and encouraging his learners to achieve their goals.

He is also a member of the Chartered Institute of Personnel and Development (CIPD).

Michele Parker

Trainer/Assessor

Michele comes from a Management/Administrative background.  Having worked in the Further Education sector for 16 years, Michele has an extensive knowledge of National Vocational Qualifications and Modern Apprenticeship Frameworks.

Michele co-ordinataed in-company work-based programmes for a number of FE colleges in a variety of occupational areas and has worked with employers in the development of their APL systems and procedures and internal verification policies and processes.

Michele is a competent and experienced trainer, assessor and internal verifier who, prior to joining ENTO Direct, was been involved in both the delivery and internal verification of the assessor and internal verifier awards.

Steve Hyatt

Trainer/Assessor

Steve started his working life as a technician in the Royal Air Force (latterly with a tour in recruitment) after 20 years Steve changed direction to take up a second career becoming a Careers Adviser.

During his time in careers Steve has worked in schools, further education and with adults helping them to plan and prepare for their futures. Part of Steve’s work was writing, planning and the delivery of group work in a variety of settings and situations.

Steve moved into training and worked within Connexions as a Trainer Assessor and took on the role of lead Internal Verifier, delivering Advice and Guidance NVQ and the A1 and V1 units.

Steve is a member of the Institute of Careers Guidance.

Janette Gallagher

Trainer/Assessor

Janette is a qualified teacher who has an established and varied range of experience gained through employment within the FE sector and working with the MOD.

She is experienced in writing criteria for inclusion in recognized NVQ’s and the mapping of military qualifications to NVQ’s and delivery of the Learning & Development suite of qualifications to senior military personnel.

Janette has vast knowledge of the quality assurance requirements of QCA, LSC’s, Ofsted and Awarding Bodies. Janette has been responsible for the quality systems, implementation and auditing of such systems.

Janette is a member of the National Association of Teachers in Higher and Further Education.

Nicola Grant

Trainer/Assessor

A qualified FE Lecturer Nicola comes from an Administration/Finance background.  During her 9 years in FE she has gained an extensive knowledge of National Vocational Qualifications along with a varied range of experiences, having worked with both teenagers and adults, within schools, colleges and in the workplace.  Additionally Nicola has gained experience as a mentor working alongside a charity to help homeless people back to independent living.  As a part of her job role she has written, planned and delivered a range of courses within a variety of settings and situations.

Nicola is an experienced and enthusiastic trainer, assessor and internal verifier who prior to joining ENTO Direct was involved in both the delivery and internal verification of the A and V awards. 

Nicola is a member of the Institute of Further Learning.

Martin Rodwell

Trainer/Assessor

Martin has a wealth of experience from working in the automotive retail management industry gaining extensive knowledge and skill for both the public and private sector.

He has a passionate desire to motivate and encourage people to achieve their educational potential, so he naturally progressed into training and development. He joined ENTO Direct after 7 years, being with one of the UK's largest leading training providers.

He has trained a complete range of manufacturer development programmes for global automotive clients, helping them to maximise productivity in their workforce.

Martin is an experienced and skilled trainer, and has gained extensive knowledge of National Vocational Qualifications and Modern Apprenticeship Frameworks. He also has an adult teacher's qualification and is an experienced Assessor and Internal Verifier.

In additional to these credentials he is a member of the (IMI) Institute of the Motor Industry, The Institute of Further Learning and the Learning Network.

Michelle Hulme

Customer Services and Sales Team Leader

Having previously worked in Travel (British Airways Holidays) and Recruitment (Hays), Michelle spent 5 years as a Researcher, Account Manager and Team Leader with leading pre-employment screening company, Kroll. Michelle's time with Kroll included periods working in an HR environment for a FTSE 100 client where she trained staff and contributed to process refinements in their screening and recruitment systems.

Michelle's role is to drive ENTO Direct forward through sales, promotions and marketing activity in order to become the leading provider of vocational training across the United Kingdom and the customer's preferred choice.

Owain Jones

Sales and Marketing Co-ordinator

After three years completing a BA Business Degree from Cardiff School of Management, Owain was seeking a job that would provide him with challenges and opportunities that would allow him to utilise his skills in a busy and competitive work environment. His determination to succeed and achieve a successful result proved Owain would be an excellent addition to the ENTO Direct team. New to the ENTO Direct team, he has quickly displayed his ability to be an effective communicator and an individual who can provide the excellent service that ENTO Direct customers require.

As sales and marketing co-ordinator for ENTO Direct, Owain is the front line support for ENTO Direct products and services, as well as the first contact for customer queries and questions.

Matt Strong

Sales and Marketing Co-ordinator

Mathew comes from a Retail Sales background, following his success he wanted to apply his skills and experience in an office based environment. Since joining ENTO Direct Mathew has had an excellent record and continues to grow into the role with his expanding technical knowledge.

As Sales & Marketing Co-ordinator for ENTO Direct, Mathew is the front line support for ENTO Direct products and services, as well as the first contact for customer queries and questions. 

Rosalyn Lovatt

Team Support Co-ordinator

Rosalyn comes from a Recruitment/Administrative background.  Having worked in the Recruitment environment for 4 years, Rosalyn has extensive knowledge and experience of organising meetings and assessment centres, booking venues at multiple locations and providing this information to clients and customers alike.

Rosalyn has designed and implemented time saving processes that enable her and others to do their jobs more efficiently. Liaising regularly with Clients and Candidates to constantly improve the service provided by the company.

As Team Support Coordinator at ENTO Direct Rosalyn’s role involves organising events, liaising with Trainers, Assessors and Learners on a daily basis and providing administration support to the team.

Associate Trainers

Graham Walker

Graham has over twenty five years experience of the design, delivery and management of learning and development. This includes working as a Centre Manager / Lead Internal Verifier and managing consortium / partnership arrangements with Colleges of Further Education and other providers for the delivery of both large and small scale NVQ programmes.

He is a qualified Assessor, Internal Verifier and External Verifier. He is also a member of the Chartered Institute of Personnel and Development, a member of the Chartered Institution of Occupational Safety and Health and a member of the Institute of Leadership and Management.

In addition to working as Quality Systems Consultant and as an External Verifier for a large awarding body he also works as a Tutor, Assessor and Internal Verifier for Learning and Development NVQs, the Assessment and Verification Awards and NVQs in Occupational Health and Safety.

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